Shipping & Returns

We want you to feel confident shopping at SharpGet. If you are not satisfied with your purchase, you may request a return within 30 days of delivery, subject to the conditions below.

 

Returns, Refunds & Replacements

If your order arrives damaged, defective, incorrect, or with an item missing, please contact SharpGet as soon as possible so we can review the issue.

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For damaged or defective products, claims must be submitted within 30 days of delivery and may require clear photo or video evidence.

Depending on the circumstances, eligible claims may qualify for a refund or replacement.

Please do not send any product back before contacting SharpGet. In many cases, a physical return may not be required.

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Returns or refunds for reasons unrelated to damage, defects, incorrect items, missing items, or fulfillment issues are not automatically guaranteed and will be reviewed according to the circumstances of the order and applicable law.

 

Return Shipping
For returns involving a change of mind, incorrect selection, or other reasons not related to a defective, damaged, incorrect, or missing item, the customer is responsible for return shipping costs.

We do not charge a restocking fee.

Original shipping charges, if any, are non-refundable.

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Damaged, Defective, Incorrect or Missing Items

If your order arrives damaged or defective, or if you receive an incorrect item or an item is missing from your order, please contact us as soon as possible at contactsharpget@gmail.com.

Claims should be submitted within 30 days of delivery.

Please include:

• Your order number

• A description of the issue

• Clear photos and/or video showing the product, packaging, and issue when applicable

After reviewing your request, we may offer an appropriate resolution, such as a replacement or refund, depending on the circumstances.

Please do not return damaged, defective, or incorrect products unless we specifically instruct you to do so.

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Exchanges

We accept exchange requests within 30 days of delivery for eligible products.

Products must be new, unused, and in their original condition unless the exchange is related to a damaged, defective, or incorrect item.

Please contact contactsharpget@gmail.com before requesting an exchange. Availability of replacement products may vary.

For exchanges unrelated to a product defect or fulfillment error, the customer is responsible for applicable return shipping costs.

 

Refunds

Once an eligible return is received and/or your request has been reviewed and approved, SharpGet will process the applicable refund within 10 days.

Refunds will be issued to the original payment method used for the purchase.

Please note that after SharpGet processes a refund, your bank or payment provider may require additional time to post the funds to your account.

Non-Returnable Items

For health, hygiene, safety, or other applicable reasons, certain products may not be eligible for return once opened or used.

Any product-specific return restrictions will apply where appropriate. If you are unsure whether your product is eligible, please contact us before returning it.

Questions About Your Order?

If you have questions about shipping, returns, exchanges, or refunds, please contact:

SharpGet Customer Support
Email: contactsharpget@gmail.com

We’re here to help make your SharpGet experience as simple as possible.